Conflict Management For the Workplace

Conflict occurs in all workplaces. Conflict can be an effective catalyst for positive change, learning and growth within an organization. If not managed effectively conflict can also be a negative force within an organization damaging relationships, impacting service, creating an unhealthy and hostile work environment. Negative conflict consumes valuable time, resources and most of all, everyone’s energy.

Neutral 3rd works with employers, unions and workplace parties to manage conflict and establish practices that foster a respectful, civil, safe and compliant workplace. Neutral 3rd offers services in workplace investigations, workplace assessments, workplace restoration, mediation, facilitated discussions and conflict coaching.




Helen is  a Conflict Management Practitioner and the Founder of Neutral 3rd: Conflict Management for the Workplace. Helen has developed her practice to assist workplace parties manage conflict and foster respectful, civil, safe and compliant workplaces. Helen has extensive experience conducting workplace investigations, mediating workplace and human rights disputes, facilitating complaint resolutions and coaching workplace parties through conflict.

Helen’s experience and expertise in conflict management comes from her career of more than 30 years in labour relations, human resources management and human rights conflict resolution. Helen has worked as a Union Representative for an international trade union, a Manager of Employee Relations and Harassment and Discrimination at Lakehead University and as a Director of Human Resources for an Aboriginal Social Service Agency. She has also served as a member of the Human Rights Tribunal of Ontario. Helen’s experience working on both sides of the labour-management table gives her a balanced perspective on workplace dynamics and conflict management.

Helen is a member of the Human Resource Professional Association as an Independent Practitioner, the Alternative Dispute Resolution Institute of Ontario/Canada and  she holds a private investigator’s license with the Ministry of Community Safety and Correctional Services.

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